F.A.Q. Frequently Asked Questions
- 1. What exactly is a recurring membership?
A recurring membership means that you will be billed a membership amount regularly until you cancel your membership. You will have access to all updates during your membership.
- 2. I have a problem paying with Paypal. Are there any other options?
Yes, it's possible to pay through Wire Transfer. Please contact us and we will send you exact info.
- 3. How can I cancel my membership?
Please go to PayPal to alter or cancel your membership.
- 4. What will I get after becoming a member?
You will have access to our entire database of images and 3d scans ( 222 ). Browse all photos and 3d scans in the member section . Click on thumbnails to see all photos and 3d scans taken in a photo session.
- 5. Can I use these 3D scans to create 3D models for sale ?
You may not resell retopologized models as this would be reselling our content. However, if you change the final model significantly we may allow it. Please contact us for details. If you have subscribed with a commercial license, you may use our models in your games, movies, 3d renders, and art projects. Please study the (COMMERCIAL license) for more information.
- 6. How often do you update and what will the next updates include?
We update our site every Tuesday with 3d scans and packs of Hi-Res photo references.
- 7. Do you have a signed contract with all models?
Yes, all of our models signed a contract in which they agreed to the use of their photos and 3D scans for the creation of 3D models, characters for games and any other commercial or non-commercial use.
- 8. What is the resolution of your photos?
Most of the photos are 5616x3744. Please check out our free samples section.
- 9. Will I get an invoice?
If you need an invoice, please contact us with the info about your company (name, address etc.) and time period of your membership and we will send or fax you the invoice in 24 hours.
- 10. What should I do in case I lose my login/password?
Please contact us and look up your data. You will need 1 of the following. Your PayPal email address used when you joined or subscription number.
- 11. Can I have more free samples?
Yes, we provide more free samples when you link to our site.
- 12. Can I showcase my work made with your photos and/or 3D scans on your site?
Yes, we would love to showcase your work. You can submit your work by logging in and submitting via the My Files" section. Submissions must be be approved by our admins which generally takes up to 24 hours. Yes, this would be great. You can submit your works if you are logged in by My Files section. It needs to be approved by our admins. It takes to 24 hours.
- 13. Why don't you have any child 3D scans and/or photos on your site?
We had several clothed child references on our site. However there are strict rules issued by credit card companies that forbid ANY child photos on membership sites. If you are looking for child anatomy please check out Josef Zrzavy anatomy on fineart.sk.
- 14. Why can't I download any 3D scans and Hi-Res pictures?
a) You have either reached your daily limit of 250 pictures, 10 zip files per month, or your login name was used by more users. If you experience this problem for more than 24 hours, please contact us.
b) When you use a dial-up connection please contact us and we will change the set up of your account ASAP. - 15. Is it possible to change my profile info?
To change your profile info log in and go to Settings section. There you can edit your profile.
- 16. How can I easily find only female nude 3D scans?
The simplest way how to find what you are looking for at www.3dscans.sk is to use our SEARCH system.
If you are looking for female nude 3D scans just select NUDE at the Clothes Type, WOMAN at the Gender line and WHOLE BODY 3D SCAN at the Content line. You can choose between searching files or whole sets. Just click on SEARCH button.
If you have a different question, please feel free to contact us.